Privacy Policy

Introduction

BelieveWell Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.believewellcare.com or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when booking consultations or signing up for our newsletter.
• Health Information: Medical history, health conditions, and treatment information provided during consultations (protected under HIPAA).
• Payment Information: Credit card details and billing information processed through secure payment processors.
• Usage Data: Information about how you use our website, including pages visited, time spent, and interactions.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process appointments and deliver healthcare services
• Send you appointment reminders and follow-up communications
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled with the highest level of security and confidentiality. We will never sell or share your health information for marketing purposes.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve your experience. This includes:

• Google Analytics: To analyze website traffic and user behavior
• Meta Pixel: To measure advertising effectiveness and deliver relevant ads

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (for secure transactions)
• Email marketing platforms (for newsletters)
• Scheduling software (for appointment booking)
• Pharmacy partners (for medication fulfillment)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of your health records

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

BelieveWell Care

Email: [email protected]

Phone: 786-559-5737

Miami, Florida